GeM Portal Login: Official Link, Buyer & Seller Steps

The GeM portal login page is your gateway to India's largest public procurement marketplace, where central and state government buyers post thousands of bids and direct purchase orders every single day. Whether you're a seller listing products and services or a buyer managing procurement, getting past that login screen quickly and without errors is step one.

Sounds simple enough, but it isn't always. Between OTP failures, forgotten passwords, multiple user roles, and occasional portal downtime, even experienced government contractors lose time on what should be a 30-second task. That lost time adds up, especially when a high-value tender has a tight submission deadline.

At Arched, we build AI tools that help infrastructure firms and government contractors track opportunities across 500+ procurement portals, including GeM. But before any of that matters, you need reliable access to your account. This guide walks you through the exact steps for both buyer and seller login, covers common issues you might run into, and shows you how to fix them fast.

Official GeM login links and quick checks

The first thing to confirm is that GeM does not use a single login page for everyone on the platform. Buyers and sellers have completely separate portals, and mixing them up is one of the most common reasons people end up on the wrong dashboard or see a credentials error. Knowing the correct URL for your role before you open your browser saves real time, especially when a submission deadline is close.

Always bookmark your specific portal URL so you land on the right page every time, rather than relying on search engine results that may surface outdated or unofficial links.

The official GeM portal login URLs

GeM runs across multiple subdomains, each built for a different user role and function. Using the wrong subdomain does not simply redirect you to the right place. You will either see a login that rejects your credentials or land on a dashboard with no relevant data. Here are the four URLs every contractor and procurement officer needs to know:

| Role | Official URL | What you access | |------|-------------|-----------------| | Government Buyer | https://mkp.gem.gov.in | Product catalog, orders, and active bids | | Seller / Vendor | https://seller.gem.gov.in | Listings, order management, bid responses | | Bid viewer (Bidplus) | https://bidplus.gem.gov.in | Active bids, BOQ downloads, bid documents | | Main portal | https://gem.gov.in | Registration and general information |

All four URLs are official Government of India properties hosted on gov.in domains. If you arrive at any other domain that resembles GeM, exit immediately because phishing sites targeting government vendors and contractors are a real and ongoing problem.

Quick checks before you attempt login

Running a short checklist before your gem portal login attempt takes under 60 seconds and eliminates the majority of failures that contractors run into. Your browser version, registered mobile signal, and session settings all directly affect whether the OTP reaches you in time and whether the portal loads without errors.

Work through these checks before you start, particularly on a new device or after a long gap between sessions:

• Browser: Use Google Chrome or Mozilla Firefox at their latest versions. GeM has documented rendering issues on Safari and older browser versions.
• Mobile signal: Your registered mobile number needs active network coverage. OTPs expire within 30 seconds of being sent.
• Portal status: If the page loads slowly or not at all, check the NIC status page or GeM's official communication channels. Scheduled maintenance runs frequently on weekday evenings.
• Cache: Clear your browser cache and cookies if you see a blank screen or a broken login form.
• Credentials ready: Have your User ID or Aadhaar number on hand before you click login since the session timer starts the moment the page loads.

Step 1. Log in to GeM as a buyer

Government buyers accessing GeM use a different login path than sellers, and the process requires your Aadhaar-linked credentials or a government-issued User ID from your department's NIC administrator. Before you start, confirm you have your registered mobile number nearby and your official government email address ready, since both may be required during the OTP verification step.

Navigate to the buyer portal

Open your browser and go directly to https://mkp.gem.gov.in. Do not use the main gem.gov.in homepage for this step since it routes you to general information rather than the buyer dashboard. Once the page loads, look for the "Sign In" button in the top right corner and click it. Your browser should show a secure connection indicator in the address bar before you enter any credentials.

If the portal prompts you to log in through your organization's NIC credentials, use the username and password your department's NIC administrator issued to you, not your personal Aadhaar details.

Complete the OTP verification

The buyer gem portal login process uses a two-step verification to confirm your identity. Enter your User ID on the login screen, click "Send OTP," and then enter the one-time password sent to your registered mobile number. You have 30 seconds to enter it before it expires.

Follow this exact sequence to reach your dashboard:

1. Go to https://mkp.gem.gov.in
2. Click "Sign In" in the top right corner
3. Enter your User ID issued by your department or NIC
4. Click "Send OTP" and check your registered mobile immediately
5. Enter the OTP within 30 seconds
6. Click "Verify" to open your buyer dashboard

If your OTP does not arrive within 15 seconds, check your mobile signal strength and click "Resend OTP." The system allows up to three resend attempts before locking the session for 10 minutes, so keep your phone nearby before you begin.

Step 2. Log in to GeM as a seller

Seller login on GeM uses a separate subdomain and a different credential structure than the buyer portal. Your Aadhaar number or your registered business email serves as the primary identifier, and the OTP verification ties directly to the mobile number you submitted during vendor registration. Keep that number active and within reach before you begin the process.

Navigate to the seller portal

Open your browser and go directly to https://seller.gem.gov.in. This is the correct starting point for vendors, service providers, and any entity registered as a supplier on GeM. The homepage displays a "Login" button in the upper navigation bar. Click it, and the system will ask whether you are logging in as an individual or as a business entity. Select the correct option based on how you registered, since choosing the wrong type produces a credentials mismatch error that many sellers mistake for a forgotten password.

If you registered your business under a GSTIN, always select the business entity option at login, even if your personal Aadhaar was used during the initial registration process.

Complete the gem portal login as a seller

Enter your registered User ID or Aadhaar-linked email, then click "Send OTP." The OTP arrives on your registered mobile within 15 seconds under normal network conditions. Enter it promptly and click "Verify" to reach your seller dashboard. If you are logging in from a new device, the portal may ask you to confirm your registered email address as a secondary check before granting full access.

Follow this exact sequence to reach your dashboard:

1. Go to https://seller.gem.gov.in
2. Click "Login" in the top navigation bar
3. Select "Individual" or "Business Entity" based on your registration type
4. Enter your User ID or registered email address
5. Click "Send OTP" and retrieve the code from your mobile immediately
6. Enter the OTP within 30 seconds and click "Verify"

Your dashboard will load with your active listings, pending orders, and available bid opportunities ready to review.

Step 3. Access bids and tenders on Bidplus

Bidplus is the dedicated GeM sub-portal where active government bids are published with full tender documents, Bill of Quantities, and participation details. Unlike the main marketplace, you do not need a separate gem portal login to browse Bidplus. Any registered seller can view and download bid details after authenticating through their existing seller credentials.

Navigate to Bidplus and search for tenders

Open your browser and go to https://bidplus.gem.gov.in. The homepage displays a live feed of currently active bids sorted by publication date. You can search by product category, ministry, or state using the search bar at the top of the page. If you are already logged into the seller portal in the same browser session, Bidplus recognizes your session automatically and unlocks bid participation features without asking you to log in again.

Use the "Advanced Search" filter on Bidplus to narrow results by bid end date, estimated value, and GeM product category so you see only the opportunities relevant to your firm.

Follow this sequence to reach your relevant bids:

1. Go to https://bidplus.gem.gov.in
2. Click "Login with GeM Seller Account" if prompted
3. Enter your registered seller credentials and verify with OTP
4. Use the search bar or category filters to find relevant tenders
5. Click any bid to open the full tender document and BOQ
6. Click "Download" to save the document locally for review

Download bid documents and check eligibility criteria

Once you open a bid, the system displays the complete tender notice along with attached PDF documents. Click "View Bid Document" to access the full specifications. Check the qualification criteria section carefully before investing time in bid preparation, since GeM bids carry specific turnover, experience, and certification requirements that vary by category and contract value.

Fix common GeM login problems

Most gem portal login failures fall into three categories: OTP delivery issues, credential mismatches, and browser or session errors. Identifying which category applies to your situation cuts the troubleshooting time significantly, so work through the fixes below in order before contacting GeM support.

OTP not arriving on your registered number

Your registered mobile number must have active network coverage at the moment the OTP is sent. If you are in a low-signal area or your number is temporarily inactive, the OTP either arrives late or not at all. The system sends the code and starts a 30-second countdown immediately.

If your registered mobile number has changed since you created your GeM account, you must update it through the profile section of your portal before OTP verification will work again.

Try these steps in order:

• Move to an area with full network signal before clicking "Send OTP"
• Wait the full 15 seconds before clicking "Resend OTP"
• Check whether Do Not Disturb mode or an SMS-blocking app is filtering the message
• Switch from Wi-Fi to mobile data if the portal is timing out mid-session

Credentials mismatch error

A credentials mismatch usually means you are entering the wrong User ID format or selecting the wrong login type for your registration. Sellers who registered as a business entity but select "Individual" at login will always see this error, even with the correct password.

Confirm that your User ID format matches what appears in your original GeM registration confirmation email. If you still cannot log in, use the "Forgot Password" link on your specific subdomain (seller or buyer) rather than the main gem.gov.in page, since each portal manages credentials independently.

Blank screen or broken page on load

A blank login screen almost always points to a cached session conflict or an unsupported browser. Clear your browser cache and cookies completely, then reopen the portal in a fresh Chrome or Firefox window. Disable any browser extensions that block scripts, since GeM's OTP verification module runs on JavaScript that ad blockers and privacy extensions frequently interrupt.

Get back to buying or bidding

Your gem portal login process becomes predictable once you know which subdomain belongs to your role, keep your registered mobile number active, and run the browser checks before you start. Buyer or seller, the steps in this guide give you a repeatable routine that gets you to your dashboard in under two minutes, even when the portal is running slow.

Beyond the login itself, the real work is finding the right tenders before your competitors do. Manually checking GeM, Bidplus, and dozens of other state procurement portals every day is not a sustainable strategy for any BD team. That is where Arched's AI-powered procurement intelligence platform changes the workflow entirely. It monitors 500+ portals simultaneously, matches opportunities to your firm's actual credentials, and sends you alerts the moment a relevant bid goes live, so you spend your time on bids you can win.