Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By accessing or using the Arched AI platform and website at arched.ai (the "Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
2. Description of Service
Arched AI provides an AI-powered tender intelligence platform for architecture, engineering, and construction (AEC) companies. The Service includes tender discovery, document parsing, gap analysis, and competitive intelligence features.
3. User Accounts
To access certain features, you must create an account and provide accurate, current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose.
- Attempt to gain unauthorised access to any part of the Service.
- Scrape, crawl, or automatically extract data from the Service beyond what is permitted by your plan.
- Interfere with or disrupt the integrity or performance of the Service.
- Share your account credentials with unauthorised third parties.
5. Intellectual Property
All content, features, and functionality of the Service are owned by Arched AI and are protected by applicable intellectual property laws. Your company data and documents remain your property.
6. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described therein.
7. Disclaimers
The Service is provided "as is" and "as available." Arched AI does not guarantee the accuracy, completeness, or timeliness of tender information sourced from government portals. Tender data is aggregated from publicly available sources and may contain errors or omissions.
8. Limitation of Liability
To the maximum extent permitted by law, Arched AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, contracts, or business opportunities, arising from your use of the Service.
9. Termination
We may suspend or terminate your access to the Service at any time for conduct that violates these Terms. You may terminate your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page. Continued use of the Service after changes constitutes acceptance of the new Terms.
12. Contact Us
If you have questions about these Terms, please contact us at hello@arched.ai.